It also helps associates visualize a clear career path and advancement opportunities as they level up from department to department (and eventually to store and district manager).Īssociates engage Spark City in the Walmart Academy, one of the largest employer training programs in the country. Spark City leverages a “learning while having fun” model, maximizing “reps and sets” at critical job tasks. Real-time feedback – in the form of customer service, inventory and sales scores – keeps them focused on business results. By unlocking new levels, tools and useful information, they learn to consistently execute Walmart's 'One Best Way' department management routine.įamiliar mission and storyline, hint-system and feedback, level progression and freedom to fail elements keep learners engaged. Players make inventory, staffing and customer service decisions, packing months of business processes into hours of gameplay. Modeled on popular mobile resource management games like Sims and Clash of Clans, Spark City challenges Walmart associates to run their departments like small businesses.
